Leadership & Management, Professional Training

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

What does it take to be a successful public speaker?

We recently had the pleasure of delivering a tailored training programme for team members at MACH Recruitment. The feedback received has been very positive, with delegates describing the course as well-planned, highly relevant, and rich in practical insights they can apply in both their professional and personal lives.

Delegates found the content engaging, relatable, and empowering, particularly appreciating sessions on conflict management, SMART goal setting, emotional management, and effective communication. Many highlighted how the training gave them renewed confidence in their managerial roles and methods they could take forward immediately.

The trainer was described as enthusiastic, informative, and inspiring, successfully maintaining attention and creating a positive, energetic learning environment. Delegates also praised the delivery style—bite-sized, visual, and impactful, which made it easier to retain information and apply it in real-life scenarios.

We are thrilled with the level of engagement and commitment shown by the MACH Recruitment team and look forward to supporting their ongoing development in future sessions.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.

The Challenge

To achieve its vision of ‘first contact delight’ for each and every customer, The Carphone Warehouse needed to find a way to get employees across its customer management contact centres to live its new values...

The Challenge

When Specsavers Optical Group decided to focus on selling to businesses as well as individuals, it faced a number of challenges if its Corporate Healthcare department was to gain the respect of the business community...

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.